This Financial Services Guide ('FSG') is provided by Acumen Investors Pty Ltd (ABN 58 638 480 118 / AFSL 526 972), trading as Acumen Investors, also referred to as ‘we’ or ‘us’ or ‘our’. Financial services offered by Acumen Investors will be provided by Acumen Investors’ Advisers.
This FSG provides information on who we are and the services that we offer under our AFSL. It contains information about the types of remuneration which may be payable to Acumen Investors or related entities for the services provided to you and describes how complaints about Acumen Investors are handled. This FSG is designed to assist you in deciding whether to use our financial services.
Non-Aligned but not independent
Acumen Investors is privately owned and is not aligned with any financial
institutions . We are not obliged to sell or advise on any specific brand of financial
product.
Acumen Investors and its Advisers are not able to refer to ourselves as
'independent', 'impartial' or 'unbiased' as we may receive monetary benefits in
relation to the provision of personal advice to retail clients. Our disclosure of lack of
independence does not compromise our Advisers in providing you with
appropriate advice. Advisers have a duty to act in your best interests.
Acumen Investors’ AFSL authorises it to provide financial product advice in the following classes and deal in the following financial products:
Acumen Investors is authorised under section 913B of the Corporations Act 2001 to provide financial services to retail and wholesale investors. These financial services are provided under AFSL 526 972 and are listed in section below.
Acumen Investors offer investments via Model Portfolios, Customised Portfolios or execution in securities for individual investors, corporates, family offices or clients of intermediaries
Acumen Investors has entered into an agreement with Morrison Securities Pty Limited ABN 50 001 430 342 / AFSL No. 241737 (‘Morrison Securities’) to settle and clear ASX transactions executed by Acumen Investors. In addition, Acumen Investors has an agreement with Third Party Platform Pty Limited (trading as ‘Desktop Broker’) ABN 74 121 227 905 / AFSL 314341 as an alternate provider of Information, Trading & Settlement Services to some of its clients. Acumen Investors may engage the services of other providers to fulfil its business needs as required. We may charge fees stated below, or in addition to, those disclosed in this FSG where we have disclosed such fees to you in writing prior to providing the relevant service. Where we are required to issue you with a Statement of Advice (‘SOA’) in connection with personal advice, that document will provide details of the fees payable relative to that advice. Personal advice is advice that considers your personal objectives, financial situation and needs. In general, we must give you a SOA the first time we provide personal advice about any financial product. Brokerage is charged as a percentage of the total consideration when buying or selling shares or derivatives. Brokerage rates are subject to negotiation between the client and the Adviser, and will depend on the type and service required, whether it is via Models or Customised, including the size and frequency of transactions. The brokerage rate may be applicable to all transactions, or a rate may be applied to a single transaction. Brokerage rate charges can range up to 1.50% for all ASX/International Equity, Warrant and ETO (Exchange Traded Options) transactions depending on the ‘agreed brokerage rate’ between the Client and the Adviser and the complexity of the trade. Unless agreed otherwise, a standard ASX ‘Default Brokerage Rate’ is 1.00% per contract/confirmation note with a minimum charge of $100 excluding GST for Customised Portfolios and securities transactions or a minimum charge of $50 or 0.5% whichever is greater excluding GST for investing via Models. Default fees are subject to change and may be different from what your Adviser has stipulated in your application form. Please confirm your fee scale with your Adviser before executing the first transaction.
A number of fees and charges may be charged and are subject to discussion between
you and your Adviser.
These are set out in the table below (excl. GST);
| Fail Fee (Buy and Sell Transaction), ETO including margin calls - $100.00 per day up to a maximum of $1100 per day | Bank Dishonour Fee - $75 |
| Off Market Transfers - $100 | Late payment fee - Buys and Sells $50.00 plus Interest |
| Exercise and Assignments - $1 | SRN Requests - $25 |
Acumen Investors has entered into an intermediary agreement with Interactive Brokers Australia Pty Ltd (’IBAU’) ABN 98 166 929 568 AFSL number 453554 for the purpose of the provision of Services (brokerage and custody services) and Administrative Functionality to its clients for investment in international equities. Acumen Investors may engage the services of other providers to fulfil its business needs as required. Costs and charges vary according to exchanges. A complete Guide can be obtained at https://www.interactivebrokers.com.au/en/index.php?f=44476. Some of these charges are pass through to clients’ individual accounts. Acumen Investors reserves the right to pass through to clients’ account any additional charges, administration fees or changes to existing charges that Acumen Investors may incur as a result of industry practices or through the course of normal business operations. You will be notified of any of these changes prior to their implementation
Acumen Investors undertakes Portfolio Administration and Reporting Service for all clients’ portfolios, unless expressed excluded by clients. Acumen Investors is a Pro Partner of Sharesight. The Administration and Reporting Service provides performance tracking, and tax reporting for all portfolios.
The Portfolio Administration and Reporting Service fee excluding GST may be fixed or as a percentage of overall Portfolio value. They are:
| Investing Via: | Model Portfolios | Customised Portfolios |
|---|---|---|
| ASX securities and derivatives | Min: $350/mth or $4,200 p.a. excl. gst Max: $750/mth or $9,000 p.a. excl. gst | Min: $950/mth or $11,400 p.a. excl. gst, thereafter a % of Portfolio Value Max: individual negotiation with Adviser. |
| International securities | 0.1% excl. gst per month | % of Portfolio Value |
Fees and charges are subject to changes and the default above may vary according to Advisers or complexities of individual portfolios.
Acumen Investors has entered into intermediary agreements with several margin lenders, including Leveraged Equities. This service is provided to Wholesale Investors only and only to clients who meet our Advisers’ assessment.
Acumen Investors’ Advisers may use the services of major next-gen investment platforms
to meet clients’ investment needs. These platforms provide aggregated online portfolio
reporting, custodial and administration for investing across any entities including
superannuation accounts, SMSFs and non-super accounts, all in one location.
Acumen Investors has arrangement with Netwealth Group to provide clients with
institutionally managed ASX-only or multi-asset securities portfolios approved by
Acumen Investors. Adviser fee charged is up to 1.5% p.a. of portfolio value, in addition to
Model Manager fee, Custodian and Platform fee of not more than 1% p.a. of portfolio
value. Acumen Investors reserves the right to charge a fee of up to 2% on initial
contributions. A copy of the PDS is provided at the time of account opening, if not prior.
Other documents or PDS may also be provided to you when we provide other products or services including Cash Management Accounts provided by institutions like Macquarie Bank and ANZ. General information about the financial products including their terms and conditions, any significant risks associated with the product and information about the costs, fees and charges by the product providers will be included in the PDS.
A life insurance company or insurance broker may remunerate us when we arrange life risk insurance or investment life insurance products through that company or broker. As the remunerated amounts may vary, your adviser will give you details when advising you about such products and such remuneration will also be disclosed in the PDS or SOA provided to you.
The fee we charge clients is how Acumen Investors is directly remunerated. Acumen
Investors may also receive benefits or remuneration from third parties such as product
providers through commissions. Applicable fees and charges payable may change from
time to time and are quoted exclusive of GST.
These remuneration may include:
Acumen Investors’ Advisers are remunerated by either salary and/or commissions. The commissions earned may be between 0% and 100% of commissions earned across all platforms and products advised.
Your privacy is important to us. Details of how we handle your personal information is disclosed on our Privacy Policy which is available on our website.
We have compensation arrangements in place including a Professional Indemnity Insurance Cover which satisfies the requirements under section 912B of the Corporations Act and is adequate (within its terms and conditions) for the type of financial services we provide and for any potential liability arising from compensation claims.
If you have any complaints about our products or services, we have a complaint and resolution procedure that aims to deal with and resolve your complaint quickly and effectively. You should raise any complaints with your Adviser in the first instance. If you feel your complaint has not been resolved satisfactorily, please contact via the following methods, addressed to:
Phone: +61 425 304 302 or Email to: wchen@acumeninvestors.com.au or In writing and
send it to:
Acumen Investors
PO Box 707 Chatswood NSW 2057
We will address and/or resolve your complaint within a reasonable amount of time.
If your complaint has not been resolved satisfactorily, you may refer the complaint to
The Australian Financial Complaints Authority.
Telephone: 1800 931 678
Website: www.afca.org.au
Email: info@afca.org.au
Mail: GPO Box 3, Melbourne VIC 3001
Registered office: Level 6, 352 Kent Street. Sydney NSW 2000, Australia
Website: http://www.acumeninvestors.com.au
Telephone: +612 8005 1218
Email: contact@acumeninvestors.com.au
If you have any further questions about the financial services we provide, please contact our CEO, Wai-Yee Chen on +61 425 304 302 or wchen@acumeninvestors.com.au
